About
20+
YEARS
Compassionate, RN-Founded Non-Emergency Medical Transportation
Helpful Hands Transportation was founded by two registered nurses who understand how important safe, dependable transportation is before and after medical care.
Drawing on more than 20 years of combined hospital experience, we provide non-emergency medical transportation with careful attention to comfort, mobility needs, punctuality, and respectful support.
We serve clients throughout Johnston and Wake Counties and surrounding Triangle communities, helping individuals and families coordinate transportation for medical appointments, rehabilitation, procedures, and other non-emergency healthcare needs.
Every ride is an opportunity to help someone feel supported, respected, and secure.
Our team approaches every trip with professionalism, reliability, and empathy. From the first transportation request through arrival at the destination, we focus on clear communication and thoughtful assistance.
Our goal is simple: to help each client travel with confidence and receive the level of support their situation requires.
Need Transportation for a Medical Appointment or Procedure?
Tell us about the trip, mobility needs, and preferred schedule. Our team will review the request and contact you to confirm availability and next steps.
Have Questions?
Contact our team with questions about services, service areas, mobility accommodations, or the transportation request process.
Our Mission
Our mission is to bridge the gap between medical care and dependable transportation.
We want every client to experience a journey marked by comfort, safety, dignity, and genuine care—especially when transportation is connected to an important healthcare need.
By combining transportation support with the experience and empathy shaped by nursing, we strive to make every ride a reassuring extension of the client’s overall care experience.
Frequently Asked Questions
Is your non-emergency medical transportation fleet insured?
Yes. Helpful Hands Transportation is fully insured, and our team prioritizes safety, professionalism, and passenger comfort on every trip.
Where do you provide transportation services?
We serve clients throughout Johnston and Wake Counties and surrounding Triangle communities. Contact us with your pickup and destination details so we can confirm whether the trip is within our service area.
Do you accept Medicare or Medicaid?
At this time, we do not accept Medicare or Medicaid.
Do you provide transportation outside regular hours?
Transportation outside regular hours may be available by advance request. Contact our team with the requested date and time so we can review availability.
Are your vehicles smoke-free?
Yes. Our vehicles are smoke-free to support a clean, comfortable environment for every passenger.
STILL HAVE A QUESTION?
Send us a message below, and a member of our team will follow up.